Annie's digital Help
|First Time Visitors||Can I Share e-Patterns?||Adobe Reader FAQ|
|Shopping Help Topics||Technical Questions||Copyright Questions|
|Special Instructions for AOL Users||Contact Us||Search Tips|
|Pattern Services and Revisions||About Us|
The first thing you need to do is download and install Adobe® Reader®.
Our e-Patterns require that you have Adobe® Reader® installed on your computer before you can view your e-Patterns. Without this FREE software you will not be able to view your downloaded e-Patterns.
Click here for installation instructions.
Create an account and shop for e-Patterns.
To create a free account, click here and fill out this simple form then sign in following registration validation. Don't worry, we won't ask for credit card information until you begin checking out. Or if you can't wait to begin looking at all the great patterns, begin shopping for e-Patterns by choosing one of the options in the main navigation bars on all of our pages. You can search by keyword or choose your favorite category. If you need assistance while shopping, see our list of frequently asked shopping questions.
Download your e-Patterns.
Once you have selected your e-Patterns, click on "Checkout" in your cart to complete your purchase and send your order through our secure server. If this is your first purchase at Annie's digital, we will request payment details during the checkout process. This information can be saved in your secure account information for future use if you would like.
After your payment is processed and approved, our fulfillment server will automatically generate a "receipt" page for you (this happens very quickly; you may not even notice any delay.) Print this "receipt" page as it contains your transaction confirmation number and is a record of your credit card transaction.
Our server will also send a confirmation message to you at the e-mail address you provided on the check out form. This confirmation will contain the all-important links making it possible for you to download your e-Patterns. You simply click on the link, and the e-Pattern(s) will begin to download. For this reason, it is very important that you enter your correct e-mail address in the check out information or when registering! For future reference, your purchased patterns will also be shown on your My Bookshelf page within the customer log-in section.
Still not sure if you will be able to download patterns? Want to try it for FREE?
We created a special DEMO page for you so you can see just how easy it is to download e-patterns now. There are several e-patterns on the demo page you can download for FREE -- just give it a try.
From here you can: